Privacy Policy

Last updated: February 2026

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and when you book or receive services.

By using this website or submitting your information, you agree to the practices described here.

1. Who we are

This website is operated by Quantum Soul Healing, based in Ontario, Canada.

If you have any questions about this Privacy Policy, you can contact us at:
Email: thequantumsoulhealing@gmail.com
Phone: +1 (647) 825-6470

2. Information we collect

We collect information in the following ways:

Information you provide directly:

When you:

Fill out the contact form
Book a session or program
Join a mailing list or request resources
Communicate with us by email, phone, or message

You may provide:

Name
Email address
Phone number
City/region
Preferred appointment details
Any information you choose to share in a message or intake form

You are not required to share personal health information, and you should only share what feels comfortable and necessary for the work.

Information collected automatically:

When you visit the website, basic technical information may be collected automatically, such as:

IP address
Browser type and version
Device type
Pages visited and time spent on the site

This is typically collected through cookies or similar technologies to help improve website performance and user experience.

3. How we use your information

We use your information to:

Respond to your inquiries and messages
Schedule, manage, and confirm bookings
Provide services and follow‑up communication
Send appointment reminders and practical information
Maintain basic records for business and tax purposes
Improve the website and understand how it is used

If you join a mailing list, we also use your email to send newsletters, updates, or offerings. You can unsubscribe at any time using the link in those emails or by contacting us.

We do not sell your personal information.

4. Legal basis (for visitors in applicable regions)

Depending on where you live, we may process your personal information based on:

Your consent (for example, when you submit a form or join a mailing list)
The need to fulfill a service you request (such as booking and providing a session)
Our legitimate interest in operating and improving a small healing practice and website
Legal obligations (for example, basic record‑keeping for tax compliance)

5. How we store and protect your information

We take reasonable steps to protect your information from loss, misuse, and unauthorised access, including:

Using reputable booking and payment platforms
Limiting access to personal information to those who need it for legitimate business purposes
Using passwords and security features on devices and accounts

However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Sharing your information

We may share your information with:

Service providers we use to run the business (e.g., website host, booking system, email newsletter service, payment processors). These providers only use your information to perform services on our behalf.
Authorities or legal advisors, if required by law or to protect our legal rights, safety, or the safety of others.

We do not share your information with third parties for their own marketing.

7. Payments and third‑party services

When you make a payment (for example, via PayPal or other payment processors), your payment details are handled directly by that provider under their own Privacy Policy. We do not store full credit card details on our systems.

Our website may link to other sites (for example, social media, booking systems, or resources). We are not responsible for the privacy practices or content of those external sites.

8. Cookies and analytics

Our website may use cookies or similar technologies to:

Remember basic preferences
Understand how visitors use the site
Improve layout and content

You can usually manage cookies through your browser settings (for example, blocking or deleting cookies). Some features of the site may not work as intended if cookies are disabled.

If we use analytics tools (such as Google Analytics or similar), they may collect non‑identifying information about how you interact with the site. This helps us improve content and usability.

9. How long we keep your information

We keep your personal information only for as long as necessary:

To respond to your inquiry or provide services
To maintain business and tax records
To meet any legal or regulatory requirements

When information is no longer needed, it is deleted or anonymized where reasonably possible.

10. Your rights

Depending on your location and applicable laws, you may have rights such as:

Accessing the personal information we hold about you
Requesting corrections if information is inaccurate or incomplete
Requesting deletion of certain information, subject to legal or record‑keeping requirements
Withdrawing consent for email marketing or certain types of processing

To exercise any of these rights, contact us at [your email]. We may need to verify your identity before responding.

11. Children’s privacy

This website and services are intended for both children and adults. Sessions for children or minors, if offered, are always arranged with appropriate parental or guardian consent. We do not knowingly collect personal information from children without such consent.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last updated” date at the top will show when it was last revised.

Substantial changes may be communicated via the website or email, where appropriate.

13. Contact

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

Quantum Soul Healing
Email: thequantumsoulhealing@gmail.com
Location: Ontario, Canada